Terms of Service

These terms apply to all website design, development, hosting, maintenance and SEO services provided by SiteSync Solutions, a trading name of Jordan Burns, a sole trader based in Worksop, Nottinghamshire. Your written proposal sets out exactly what's included in your project; if anything in it differs from these terms, the proposal applies.

Quotes & payment

All quotes are fixed-price and valid for 30 days. Unless agreed otherwise, a 50% deposit is due before work begins and the balance is due on launch. Invoices are payable within 14 days. We are not VAT registered, so no VAT is added.

Your part

You agree to supply the content we need (such as text, photos and logos) and to confirm you have the right to use it. If content or feedback is delayed for more than 30 days, we may pause the project and agree a new timeline with you.

Revisions

Each package includes the number of revision rounds stated on our pricing page or in your proposal. Further changes, or new work outside the agreed scope, are quoted before we start — nothing extra is charged without your agreement.

Ownership

On receipt of full payment, you own the website design, content and code we create for you. Third-party items such as fonts, plugins and stock images remain subject to their own licences. Your domain name is registered in your name, and you can move your website to another provider at any time.

Cancelling a project

You can cancel a project at any time by emailing us. You'll pay for the work completed up to that point, which the deposit goes towards; if the work completed is worth less than the deposit, we'll refund the difference.

If you're buying as a private individual rather than a business, you also have a legal right to cancel within 14 days of agreeing to the work. If you ask us to start within those 14 days and then cancel, you'll pay for the work done up to that point.

Ongoing services

Hosting, maintenance and SEO services are billed monthly on a rolling basis, with no minimum term, and can be cancelled with 30 days' notice.

Our responsibility

We'll carry out our work with reasonable care and skill. We aren't responsible for problems caused by third-party services outside our control, or for indirect losses such as lost profits. Our total liability to you is limited to the amount you've paid us for the service concerned. Nothing in these terms limits liability that can't legally be limited, or your rights as a consumer.

Governing law

These terms are governed by the laws of England and Wales.